… So you might as well work hard at multiplying your efforts.
I was speaking with a friend of mine who manages a region supporting over 150 growing businesses. He has a small team to work with to help bring out the best possible results for the customers in his region.
But things were not going as he expected. He felt the people on his team were not committed, and the results they were achieving were not where he expected them to be.
He was clearly frustrated. He explained to me that he only had a limited number of hours each week to build his region, and if he was to get the results he wanted, he had to make a choice.
He said, “I could either spend time working with and invest in my team to help them improve, or I can spent more time with my customers personally to ensure customer retention, helping then to get better results, and especially – finding more customers. But if I had to chose, I’d have to pick the customers, because of the lack of commitment in the team.”
Cycle of Failure
Without realizing it, my friend described a “Cycle of Failure” that many business professionals fall into when trying to improve results. Spending less time, energy, and effort developing team success, and focusing their time energy and efforts on finding more customers, trying to retain customers, building more systems to “fix” the problem, and relying on technology to make up the short fall.
This “Cycle of Failure” impacts the organization two ways:
- Team Impact
- Customer Impact
What are your thoughts about how my friend can turn the situation around?
This is the first in a series of blog posts addressing how to develop a Cycle of Success. Stay tuned for more. 
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It’s the common experiences we share with others that shape our life.
Some are created from outside of us, some we create for ourselves and some we volunteer to be part of.
The last type of experience typically challenge us to stretch and grow as a person. The best experiences are shared with other people.
I share this video to inspire you to create an experience with others that challenge and stretch you.
This video was made by students, teachers and staff from Shorewood High School (Shoreline, WA) who will be able to talk about this experience for the rest of their life. It is now part of their common experience.
What experience will you be part of that will have such an impact?
I hope you enjoyed it.
Don’t forget to challenge yourself.
I seem to be in a video sharing mood today.
I hope you enjoy this video, it certainly demonstrates the value of networking, and developing relationships with other business professionals who you like and trust. It helps if you’re willing to have some fun together.
They have to like and trust each other in order to put this together… )
Enjoy!
Here’s the reality: The people side of the business is “every side” of the business. Without people there is no business.
Every business transaction, every business process, every customer interaction, every sale that is made, every service question that is answered, and every business result that is achieved – is accomplished by people.
What results do you want from your people? Read the rest of this entry »
Tags: business, goals, results, strategy, successful
I’ve always believed this. Now you can hear the CEO of Google, Eric Schmidt, say what he thinks about having a coach.
As Mr. Schmidt mentions, good leaders know they can’t know and see everything. Staying focused and getting results is the key to being successful.
What are your thoughts?
Do you have a strategy to continually improve your skills?
Have you ever thought about having a coach?
What is holding you back from finding out how a coach can help you?.
Send me your questions.
Tags: coaching, leaders, results, successful
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