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Written by Jim
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I received a call the other day from Lisa, a business owner who was referred to me by my client Brian. She related her impression of visiting his office. She described an atmosphere with a high level of professionalism, where the entire team was focused and working together. Everyone had upbeat positive attitudes. She felt exceptionally well cared for and her concerns received the highest priority. She left Brian’s office “wowed!” As we talked, she dreamed of having the same team-oriented atmosphere, professionalism and service in her own office. I told her Brian’s office was not always like this and that the first step began with him learning to lead well. Leading well begins with a clear sense of personal values out of which flows organizational values. Leaders live out, and demonstrate those values in their daily actions, decisions and behaviors. When your values are lived out consistently, people know where they stand with you and are secure in their place within the organization. Because people desire to be well led, a leader’s clear sense of values provides ideals they can identify with influencing their actions and decision making. I also told Lisa that leading well means providing a clear, optimistic view of the future in the form of a compelling vision. This vision considers your context, the community you reach, the services you provide, and the customers you serve. This vision is consistent with the values, provides inspirational motivation for staff and defines why your organization exists. This clear, optimistic vision for the future challenges and motivates staff to reach higher standards and achieve goals. Leaders must continually communicate the vision, supported with purpose and meaning, in order to energize your organization toward “wowing” all your potential customers. Communication is vital to leading well and bringing out the best in people. As I related to Lisa, Brian was intentional about talking with his people about removing obstacles to success. These obstacles could be inefficient processes, a lack of information, training, or an inability to effectively service your best customers. Ask your people what is keeping them from achieving success in their jobs. The key is to listen and really consider what your people say and work together to continually improve to take confident strides toward success. Creating opportunities for success focuses on helping your people contribute their best in alignment with what they are good at, their passions and their place within the organization. Brian took the approach to mentor and coach his people to increase opportunities for success and helped them develop as leaders. This individualized consideration helped them grow professionally, enhanced their personal success and resulted in greatly improved business results. Lisa called me because, like Brian did, she wants to transform her office to achieve greater results for her business. To transform your results, start with a clear set of values, develop of a compelling vision, remove obstacles to success and create opportunities for your people to give their best. Transform your organization, lead well and bring out the best results now. Write Comment (0 comments) |
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Written by Jim
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Results - That’s the point. No matter what your organization’s focus - getting better results matters. Big or small business, non or not-for profit organizations, no matter which field or industry, every organization, division, department, committee, work group and team must focus on getting and improving results. Your role as the leader is to ensure your team’s results meet expectations, reaches the goal, and grows the organization. Without results, everything else is pointless. Bottom-line results can signal the impending demise for your organization or contribute to long-term growth, prosperity and success. What results are you looking for? Most organizations want to have long-time loyal customers, but what must be done to achieve that goal? Organizations must: - Provide their customers with outstanding service
- Ensure customers experience great customer value
- Ensure their customers are completely satisfied.
All organizations of every size, industry and service level must focus on these important facets of success. Often there are still obstacles that inhibit long-term profit and growth. The development of a growing, loyal customer base seems elusive and unattainable. The Simply Bridges Group can help your organization build the strong foundation necessary to develop long-term profit and growth for your business or organization. No matter what your organization's focus, the same fundamental elements are necessary to build a strong organization, develop efficient and effective business processes, and create a work environment that enables your team to reach their full potential. Your business, your mission and your goals depend on this foundation. Contact us today so we may partner with you to build a strong future and get results that matter. Write Comment (0 comments) |
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Written by Ginny Rogers
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Are you clear why your business exists? Many businesses start out with an innovative idea or a valuable service as a way to make money or to impact a real business need. But as the marketplace shifts and business needs change, as a business leader, does your strategy consider both short and long-term goals? Do you know who your highest value clients are and what they value most from you? Sometimes the biggest obstacle to business growth is learning when to say “No” to sales that are not your highest value product or service. Although these lower value sales will generate income, is this the most valuable use of your business team's time and resources? Gain the confidence to laser-target your most profitable market segment and your highest value clients to achieve improved results, increased profit and rapid business growth. What are your long-term goals? While all business leaders and executives desire financial success for their companies over the long term, a clear focus is a must if you hope to get there. When building a great business, start with a strong foundation. Just as you can’t build a bridge by starting with the last beam, stone or rivet, you can’t build a building from the top down, neither can you build a great enduring business from the desire of financial success. Gain an understanding of what your business needs to build first and how you can create a culture of potential for your organization . What we do best Simply Bridges helps leaders and executives, teams and organizations, move from ideas to implementation while developing leaders, systems and strategies focused on creating an optimistic view of the future to achieve the highest results. Simply Bridges helps give form to our clients' vision through coaching, consulting and strategic planning, as we work together to take our clients' vision and turn it into action. How do we do it?
Simply Bridges works with each client beginning with where they are right now. Together, we evaluate competing influences affecting their ability to achieve their goals, then work with them to implement positive strategies targeted to achieve the results most effective for their business. Emphasizing a culture of potential coupled with a systems and strategy perspective, ensures high value returns for our clients. We help people turn ideas into reality. Who are our clients? Our clients come from a variety of industries: many types of small business, insurance and financial services, technology, churches and ministry organizations. If your organization brings together people and resources to accomplish a goal, then your organization is a right fit for our services. Who is this site for? This site is for executives, leaders, entrepreneurs, managers, business owners, directors, ‘high-potentials,’ and individual contributors seeking to improve the results they, their team and their organizations are currently achieving. If you want to strategize advancing in your career, this is a great place to start. We have considerable experience mentoring and guiding new and emerging leaders for future success! Contact us today and ask about our “Mentoring Program for Emerging Leaders.” How can you get started? Contact us today and set up a time for a consultation. Write Comment (0 comments) |
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